Transform your IVR into a
Customer Satisfaction Center
Rapidly developing mobile culture forces telecom
companies to provide a coherent and effective customer
experience. A
call center can only help companies achieve these targets by
increasing customer satisfaction and reducing operational costs.
This makes value added and sustainable services much more
critical.
Stramax Professional
Services
·
IVR Application Development
·
Speech Recognition
Applications - VUI and Grammar Development
·
IVR Optimisation Services -
Continuous Improvement
·
DTMF IVR Optimisation
·
ASR IVR Optimisation
With Stramax Professional Services You Can
-
Transform your IVR into a customer
satisfaction center by putting new technologies into service
like call steering, speaker verification, personal IVR or
automated speech recognition.
-
Provide a perfect Customer Experience
-
Increase First Call Resolution
-
Increase IVR Completion Rate
-
Shorten the Average Handle Time
-
Strenghten yourt brand
Why Stramax?
Understanding your sector is the key point in Stramax’
solution design. Many telecom companies and banks are utilizing
Stramax experience for high quality customer interaction.
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